The second-hand marketplace Users Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Social Media Backlash
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.